View Episodes Chronologically
76: Quick Tips – Repair or Replace the Softener
Is it time to repair the water softener—or replace it entirely? Not sure whether to repair or replace the customer’s
75: Quick Tips – Why Isn’t the Softener Softening?
A fast field guide for dealers and service techs. In this Quick Tip from It’s Your Water, we cover the
74: Keeping It Young Part 2
In Part 2 Mike and Greg discuss today’s sales challenges, shifting demographics, CRM habits, rising contaminant concerns, and how younger
73: Keeping it Young
Mike and Greg Shannon of Westfair Water, Bedford, NY discuss “intrapreneurship” – someone who joins a business and grows it
72: Start by Reading the Instructions!
Mike and a dealer troubleshoot an unsuccessful install of a newly introduced RO.
71: Microplastics Update
Microplastics & Nanoplastics -Listen to this short update for the latest industry news. Show Notes – Microplastics Update
70: One Tank Wonder
Host, Mike Urbans & Justin Mest of AO Smith discuss HomeShield™, the latest point of entry PFAS reduction system, All
5: Ultrafiltration – What it is, how and where to apply it.
This is a replay of one of our most popular podcasts. Give a listen in preparation for the brand new
4: pH Basics You Need to Know
In this episode of It’s Your Water, Michael Urbans and Justin Mest of Master Water Conditioning, share their expertise on
14: It’s Not Your Dad’s Manganese Dioxide Anymore -Pyrolox Advantage
Mike and Denise discuss oxidation with manganese dioxide treated media – Pyrolox Advantage. The “rules of engagement” for its use,
69: Tackling PFAS with Modular Simplicity
Learn how Aqua America, a large water utility, is reducing PFAS at small community well sites with PFAS Guard. Show
68: A Forever Chemical discussion with Calgon Carbon
Learn why Calgon Carbon’s Filtrasorb brand carbon is a leader in PFAS reduction. Transcription – Calgon Carbon PFAS
Podcast Episodes by Category
Of all the resins used in water treatment, cation or softener resins are, by far, the most popular. But it […]
The least expensive component of a water system is the most critical component. The distributor tube system plays a vital […]
In the water treatment business it’s almost impossible to avoid using chemical feed pump systems. We use them to feed […]
In this episode of It’s Your Water, Denise and Mike discuss DI Resin, specifically Mixed Bed Resin. DI is an […]
Mike and Denise want listeners to “get high” on high efficiency softeners. A high efficiency softener is designed to squeeze […]
In this humorous episode, Michael and Denise discuss why and when you should consider twin tank systems rather than single […]
Filter Sand is Dead! Michael discusses his experience with Clinoptilolite aka Filter-Ag Plus™ (also known as Turbidex) as a product replacement for multi-media […]
Installation errors can cause loss of money, appetite, and self esteem. Michael reviews the common residential & commercial installation problems […]
When do you move from a bag filter to a cartridge filter — or use both? Mike Urbans continues his […]
When is a bag filter the right choice? Mike Urbans talks with Ed Giordano of Endoer Filtration about where bag […]
🎓 Summer School Replay What can a toilet tank tell you about water? More than you might think. In this […]
Improper storage can permanently damage ion exchange resin before it ever goes into service. Learn the best practices for storing […]
This summer we’re revisiting some of the most popular and educational episodes from the It’s Your Water Podcast archive. In […]
What is freeboard? How much media should really go into a tank? Mike Urbans explains freeboard, minimum bed depth, backwash […]
Most water treatment professionals use chlorine, ozone, or hydrogen peroxide—but how do you know how effective those oxidizers will actually […]
Not all catalytic carbon is the same—and choosing the wrong one can lead to early failure, poor performance, and unhappy […]
Mike introduces the newest member to the team, his niece, Rachel. As part of her water education, Rachel has been […]
Mike chats with soon to be retired Dave Rishell of ATS (Aqua Treatment Service). Dave mentored Mike back in the […]
Michael & Bob discuss a situation where a cross connection could have had serious ramifications for the homeowners. Show Notes […]
Michael Urbans and Marianne Metzger of Resin Tech Inc. discuss the importance of a water test prior to treatment and […]
Mike Urbans and Ted Begg of Purolite take a deep dive into SST resins – Shallow Shell Technology or Salt […]
Mike and Denise discuss product substitutions to consider when you don’t have or can’t find the product you need for […]
Listen to Mike and Bryon Maze of Harvey Salt and learn about the most important ingredient for a water softener. […]
In this podcast Mike and Denise discuss whether a softener, filter, UV or chemical feed system should be replaced or […]